Craig Wilson

OWNER/DIRECTOR

Craig started energy repair team in the summer of 2016 with an aim to provide a reliable, dependable service for Biomass boiler customers throughout the country.

Prior to the launch of Energy Repair Team Craig had 10 years’ experience in the Gas industry before expanding his knowledge and training in the more specialised field of biomass heating at a time when many were struggling to find a reliable service and maintenance engineer for their biomass boiler/system.

Craig’s passion to support our customers ensures he keeps a 100% hands-on approach to the jobs. He works side by side with the other engineers and all of our customers have his mobile number where they can speak to him about any issues they have with their biomass/wood pellet boiler and heating system at any time.

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Louise Wilson

OWNER/DIRECTOR

Louise joined the team in May 2017 and brought with her a background of Operations Manager experience gained over a decade of working in the retail sector.

Louise joined the team at a time of expansion. This move secured Energy Repair Team as a family run business where the Directors would be working members of the team. In addition, it ensured they would continue to deliver excellent customer service at every point with a personal touch.

Louise used her experience to help plan the increasing work load for the engineers, becoming an office-based point of contact for the customers and ensuring the engineers had a support base to manage engineer workload and customer experience.

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